Dr. Kim and the entire staff are a God send!! We just rescued a new dog (2yrs old) and our original dog (12yrs old) and him don’t get along just yet. Well they got into a spat and ERVH took us right away for wound care (twice)! They are upfront about costs (they can give an estimate at least, some vets don’t) and are very affordable. Lauren and Addy are mainly up front and are very welcoming to all who enter (both 4 legged and 2). David works in the back and he was so patient with our dogs. Sitting on the floor to gain their trust before taking them back for care. Dr. Kim suggested we do an aggressiveness evaluation with our new dog. Well my boyfriend set up the appointment and actually missed it, and they were very accommodating with working us into the schedule later in the day. Dr. Kim did the tests (which he passed with flying colors btw), gave her honest professional opinion, as well as suggestions during this transition in our family. Very clean, affordable, friendly staff, and they actually CARE about your PET and YOU. I cried in front of them and they didn’t judge. They did what they could to help the whole situation (including me being emotional). Its not just about money there and that’s a breath of fresh air. We love them so much, we have decided to keep them as our main vet now! I would highly reccomend ERVH to anyone!